Challenging Behaviour Course
Our Challenging Behaviour course aims to enhance knowledge and skills in reducing and managing potential challenging behaviour within a workplace.
Delegates will use these relevant skills and knowledge to effectively manage challenging situations.
The course will give each delegate a much clearer understanding of the correct ways to respond, cope and react to difficult situations. It will also provide tools to avoid further escalation, ensuring they stay safe and confident at work.
CHALLENGING BEHAVIOUR COURSE CONTENT:
- Types of challenging behaviour
- What is challenging behaviour?
- How to effectively deal with challenging situations
- Intervention and non-intervention
- Practical session
The course is delivered in 3 hours, and candidates must demonstrate a willingness to learn and interact during group activities. The training venue should be quiet and undisturbed. Staff should not be expected to be on duty. Staff attending should remain for the entire length of the session.
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