Communication Skills Course
Our communication skills course will give you the confidence and understanding of why you need good communication skills when dealing with your patients. Communication skills are extremely important in everyday life but good communication skills are paramount when dealing with the general public.
Whether it is communicating with them about a procedure in a voice that they understand, dealing with a complaint or just chatting to them in general. Everyone has the skill of having good communication skills, you just need to be able to know how to use them.
Communication Skills Course content:
- Setting and Maintaining Communication Standards
- Policy and Procedure
- Verbal and Non-Verbal Communication
- Appropriate Responses
- Interpersonal Psychology
- Maintaining Informed Consent
On successful completion of the communications skills course, each delegate will receive a certificate with 3 hours verifiable CPD. For more information on this course please contact us or request a group booking.
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