Communication Skills Course
Our Communication Skills course will give you the confidence and understanding of why you need good communication skills when dealing with your patients. Good communication skills are extremely important in everyday life and paramount when dealing with the general public.
Communication skills are essential, whether it is to communicate with clients about a procedure in a voice that they understand, dealing with a complaint or just chatting to them in general. Everyone is capable of having good communication skills, you just need to be able to know how to use them.
COMMUNICATION SKILLS COURSE CONTENT:
- Setting and maintaining communication standards
- Policy and procedure
- Verbal and non-verbal communication
- Appropriate responses
- Interpersonal psychology
- Maintaining informed consent
On successful completion of the Communications Skills course, each delegate will receive a certificate with 3 hours verifiable CPD. For more information on this course or to request a group booking, please contact us.
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