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A team does not need identical expertise to act as one. It needs a shared understanding of the patient’s needs, each person’s role and the next action. That shared mental model gives team communication during a medical e…
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Cardiac arrest is one emergency dental sedation teams must be prepared to manage, alongside airway obstruction, breathing problems, medication-related crises and aspiration. Effective sedation emergency protocols for den…
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What happens when a patient collapses in the waiting room and the clinical team is elsewhere? Reception staff can help start a coordinated response, but uncertainty about what to do can make those first moments harder. C…
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In a 2025 British Dental Association survey, 96% of community dentists said they had dealt with demanding or aggressive behaviour in the previous year. When a patient becomes distressed or confrontational, staff need mor…
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What if the weakness in your safety procedures isn’t the policy, but the gap between what’s written down and what happens each day? Learning how to create a culture of safety in a dental practice means making safe behavi…
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